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EQO Communications Inc.

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  • Dear Bell & Telus:Wow. Today is a big day for you. You came up with a whole new way to dig deep, way deep into the already porous pockets of Canadians. Up until now, I naively believed that the government and oil companies were responsible for gouging me, but clearly you’ve found a whole new way to exploit the Canadian population.

    After giving it some thought however (and doing a little research from online sources that appear to be credible), I was able to see your rationale for this new 15 cent per text message billing structure.  After all, times are tough – we’re all feeling the pinch. Bell & Telus

    I mean, look at some of these upsetting facts I found:

    Despite the fact Rogers at the moment has not intention to jump on pay per text bandwagon, I’ve already carved out my own plan to stick it to the man. See, I’m lucky enough to work for a little company named EQO, a Canadian company in fact, where I don’t pay a penny for messages. Listen up Bell and Telus subscribers! I’m about to share my secret with you – think of it as  a quick tip to help you, the little guy, STICK IT to the big guys. Just follow these simple directions:

    1. Go to www.EQO.com and click on GET EQO NOW  
    2. Sign up for your FREE EQO account, and follow the simple directions to download EQO to your phone (it works with your existing phone and plan). EQO will import your contacts automatically.
    3. INVITE EVERYONE you know on BELL, TELUS (& ROGERS) to join your EQO network (think of the Facebook invite style, but on your mobile phone).
    4. Select a contact from your EQO Phonebook, click on EQO Message, type your message (might I suggest something like “SUCK IT, Bell & Telus!”), and hit send. You just sent your message for FREE, and your buddy will receive your message FOR FREE – no charge from Bell or Telus (or Rogers), and of course no charge from EQO.  

        Now THAT WAS EASY (insert Staples easy button here). You just sent the first of many FREE messages, the possibilities are endless. And by the way for your buddies that aren’t on EQO, we also offer super-cheap SMS texts to anywhere in the world, though that won’t help your friend.

        Why am I sharing my secret with you? Well, because it’s no secret at all. A bunch of got together here at EQO a few years ago and set out to make staying in touch with people easier, and CHEAPER. It’s our contribution to good karma – enjoy, and make sure to let us know what you think! In the meantime, you stay classy, Canadian telcos!

         

        July 10th, 2008 · No comments No comments
      • credit cards When the "new" EQO was launched in May of '07, the only way to purchase more credits for international calling and messaging was via a Verified PayPal account. And, while PayPal is a safe, secure way to make online payments it is not yet available to everyone in every locale on the globe. There are now several ways that you can purchase EQO credits.

        We at EQO realized that a long time ago, and we have worked hard to bring in more payment partners. Now, along with PayPal and Moneybookers, payments to EQO can be made with Visa and MasterCard.

        Stayed tuned because we are sure to add some more payment options in the near future.

        Peter
        EQO Customer Support

        June 13th, 2008 · No comments No comments
      • So, there’s this great new social networking tool I stumbled upon recently called “Facebook”. If you haven’t already checked it out, you should definitely give it a try – it’s pretty cool. In addition to having your very own profile with all your friends on it like you can on MySpace, they also let you create business pages to promote your products and services, which I took the groundbreaking liberty of doing today.

        EQO on Facebook

        Ok ok, so EQO’s been a little bit slow with promoting ourselves on Facebook's Glo-So-Net thing (...global social network/ing – I coined it right here and now), but that’s just because we wanted to put together an awesome Fa-Bus-Pa (Facebook Business Page???), filled with all things EQO Mobile VoIP Free Mobile IM & Free Texting Related.

        Well actually, what would make it even more awesome (though there’s some debate this may simply not be possible), would be for you to go and visit EQO’s Facebook Page, and not just become a fan (we know you waaaaaaant to), but also become a contributor. We’re always looking for product feedback, new feature ideas / suggestions, or anything else you think anyone would find interesting.

        Check it out today! Don’t be one of the last people on Facebook...to join EQO’s Page.

         

        May 23rd, 2008 · No comments No comments
      • EQO Traveler is here.

        Now when you roam with EQO you can use Travel Mode, so that all of your EQO calls will use your inbound roaming minutes instead of outbound roaming minutes. You can also enter the number of a local prepaid SIM card in Travel Mode so that your calls will be routed and charged to that number. Still confused? Check out this super helpful Travel Mode how-to video—Episode III Revenge of the Chris, the 4th and final video in our 6 part saga.

        Although I know that you don’t need any convincing, there are several reasons to watch this clip. This is the first EQO video to be filmed on Bryan’s fancy new HD video camera (so if you are a friend or family member of Bryan’s or the dude who sold him the camera, you might enjoy this). Also, this is Chris’ final performance for EQO (you’ll either be saying “phew, thank God” or “Why Chris? Why? Say it ain’t so!”). And finally, this is amateur film-making at its worst (which is always good for a few chuckles).

         


        April 17th, 2008 · No comments No comments
      • Webster’s dictionary defines innovation as:

        in·no·va·tion   ɪn əˈveɪ ʃən/ Pronunciation Key –noun

        1. Mobile VoIP, text messaging and FREE IM with EQO.

        2. the act of innovating; introduction of new things or methods.

        Well #2 is probably the more accurate definition while I await Webster’s response #1's definition suggestion.

        Why is EQO at this year’s Dow Jones Wireless Innovations conference in Redwood City, CA, at the Sofitel, San Francisco Bay, April 22-23, 2008, you ask? Open Opportunity, and Turning Mobility Into Profitably (very clever) – of course!

        The website told me that last year brought many changes to the wireless industry that will forever impact how people use their wireless devices. Apple introduced the iPhone; Google announced an open mobile operating system; even carriers and handset makers declared their openness. But how much is hype versus reality? Such changes will ultimately affect not only carriers and device makers but start-ups and investors, opening up increasing possibilities for revenue.

        To help both VCs and entrepreneurs get a view of the innovations and opportunities that will emerge in 2008 and beyond, Dow Jones VentureWire is putting together an impressive group of speakers, including individuals from some of the major carriers, CEOs from 70 of the most promising mobile start-ups (most notably our own mobile god, EQO CEO Bill Tam) and, of course, some of the leading investors in the sector (show me the money!).

        Come catch Bill Tam April 22, 2008 between 3:05-4:40 PM in Salon 3. That’s right, he only needs just over an hour to tell you about how EQO is one of the fastest growing Mobile VoIP players (and the most AWESOME) in the industry, how we are adding tons of new users everyday, and by this humble blogger’s opinion – how  our monetisation model has the makings of Forbes-type-recognized success.

        If you are in town next week soaking up all that Redwood City has to offer (I know, there’s so much to do…) – Wireless Innovations is a must-see!

        April 17th, 2008 · No comments No comments
      • Since reading and blogging about Getting Real, I've become more interested in what 37Signals has to say. I've started perusing their Signal vs Noise Blog from time to time and have found a couple more gems worth sharing.

        The first post that caught my eye was a response to Jason Calacanis' now infamous post on how startups can save money. I had already read what Calacanis has to say and found it to be generally good advice. If you want to get the most out of people, you should indeed set them up for success. But I was irked by the same point that David at 37Signals was, that Calacanis recommended firing non workaholics, and was interested to read the response post Fire the workaholics. Clearly there is a happy medium, but I found that I generally agreed with the 37Signals point of view, that working smarter not longer should be a priority. This is clearly a heated topic near and dear to people's hearts, exemplified by the outrage at the original post. Just read the comment stream to see how sensitive a topic this really is. Clearly there is a need to work hard and put in extra hours from time to time, but some of the studies mentioned in the comments talked of the effect working long hours can have on motivation. It seems that, in the long run, more hours to a point does not equate to increased productivity. It's counter intuitive, but then that's psychology for you.

        The second post that I fell in love with was this one about Questioning your work. It lists a series of questions to ask yourself before embarking on a new project or even when starting simpler tasks. If you are really doing the right thing, the answers to these questions will confirm that. But if you are undertaking folly, asking yourself these questions will help you realize it. What are we doing and is it worth it? What else could I do that might be better than this? Is there an easier way to do this? I will surely ask myself these questions and others like them more often in the future.

        Chris
        EQO Customer Evangelist

        April 4th, 2008 · No comments No comments
      • Hello and thank you to all the kind users who gave our Symbian Beta a try and then shared their experiences with us.  We used as much of the feedback as we could in the upcoming commercial version and we haven't forgotten the rest.  The Symbian Beta phase is now over, making way for the commercial release of our Symbian version next week.  Thanks again to all of those who tested our Symbian Beat version, we really appreciate your efforts.

        I am also pleased to announce that Darla Mack won the EQO iPod Shuffle for filling out the Symbian Beta Survey.  Congratulations Darla, I hope you enjoy your iPod!

        The Symbian Beta will still be available for download at the Symbian Beta page and we will still gladly accept all feedback coming our way, but the beta period is officially over.  I hope you'll all try our next Symbian version!  Please stay tuned.

        Chris
        EQO Customer Evangelist

        April 1st, 2008 · No comments No comments
      • This is either a brilliant April Fools joke or a blatant example of carrier idiocy, both of which I appreciate very much. Engadget, possibly the best blog ever, is reporting that T-Mobile sent them a cease and desist for their use of the color magenta in their logo. They are also claiming that this is not an April Fools joke. I'm leaning towards joke considering how ridiculous this is, but either way I find Engadget's actions quite funny. They have changed their background to magenta and are calling themselves Engadget T-Mobile. Secrectly, I hope hoping that T-Mobile really is stupid enough to claim the color magenta as their own. Happy April Fools.

        Chris
        EQO Customer Evangelist

        April 1st, 2008 · No comments No comments
      • Two years ago I was kinda sad when I ended up with a Motorola V635 and not a RAZR as my personal phone.  RAZR's were so freaking cool back then, but they generally sucked from the nerdy technical point of view.  Just try running EQO on a RAZR V3 and you'll see what I mean, slow...  I was really happy with my V635 when I got it.  It was way better than my circa 2002 Audiovox (colour screen!) and made calls just fine.  It wasn't until I got my hands on some other high end phones from Nokia and Sony Ericsson that I realized just how greatly Motorola phones paled in comparison.  Motorola pulled off a marketing coup with their four letter 'almost a word' naming scheme, featuring RAZR, SLVR, PEBL, KRZR, ROKR, RIZR and so on.  It seems that the consumer community has gotten over the then cool RAZR form factors and voted with their dollars because Motorola's phone division isn't doing so well.  Who'd a thought better qualities products would sell more?

        The news today is that Motorola is actually splitting off it's phone division from the rest of its business, a move many see as protecting the successful business from the phone division's inevitable failure.  I'm not really surprised by this and I don't recommend that anyone buy into the pending IPO of Motorola Mobile.

        Chris
        EQO Customer Evangelist

        March 27th, 2008 · No comments No comments
      • I've been following the 700MHz spectrum auction for almost a year now, mostly because the potential is huge for the wireless industry to do something amazing with this frequency. It was uplifting to see Google get involved with their petition for openness, and then it was equally depressing when Verizon sued the FCC for taking Google to heart. Now it it is finally over...

        We don't know who won yet and I am pretty eager to find out who, but it looks like the FCC have achieved their basest goal of hauling in the cash! I'm really hoping it was Google (good) and not Verizon (evil) who won. Whoever wins, I hope they use this tasty spectrum to enable us wireless consumers to consume lots, quickly, and for not very much money, because I'm pretty sure KoodoMobile isn't going to do it for me.

        Read the Engadget and TechCrunch reports for some of the dirty deets.

        Update: Verizon won, shoot. 

        Chris
        EQO Customer Evangelist

        March 19th, 2008 · No comments No comments